New technologies services
Riverdale Technology Group offers consulting services for the implementation of management approaches with tool support such as management office tool-suite.Our consultants have extensive experience in project work implementing the various management approaches on tools support. Since it's foundation Riverdale Technology Group has been continuously involved in many large-scale projects with customer companies. Wherever effective support and consulting expertise is required Riverdale Technology Group has the necessary know-how coupled with powerful tools. We act as an 'Enabler' with the goal of bringing to life Strategy Management, Business Process Management, and IT Management throughout the entire company.
Overview of our services:
- Strategy Management
Over the past decade more and more companies have realised that the exclusive focus on financial indicators is no longer sufficient for a sustainable business success. To improve the prevalent performance measurement systems Robert Kaplan and David Norton developed the concept of Balanced Scorecards in the 90's.
During the past few years the concept of the Balanced Scorecard (BSC) has evolved significantly: Starting as a Performance Management approach nowadays it covers all aspects of integrated Strategy Management. - Business Process Management
Dynamic and successful companies gain decisive competitive advantages through the continuous improvement of their business processes. Core competencies can be acquired quickly while keeping costs low - a future-proof concept which more and more companies are adapting to.
The company-wide implementation of Business Process Management (BPM) is one of the our basic concepts.
The Business Process Management Systems (BPMS) Paradigm - a method developed at the University of Vienna - is the concept foundation of pur approach. It is based on the conviction that only continuous (re-)organisation leads toward successful Business Process Management results. - Process Performance Management
Continuous measurement and analysis of process performance reveals futher improvement potential which is then embedded into the improvement procedure and process organisation. Riverdale Technology Group supports you with the following consultancy services:- analysis of the maturity level of BPM in a business through 'Process Management Maturity Checks'
- determination of the general structure of process performance management and business activity monitoring
- determination of the strategic and tactical KPIs to measure the process performance
- analysis of the data collection of process indicators and assistance in implementing interfaces for automated data collection
- definition and design of process performance management cockpits and determination of the reporting line
- IT Management
Globalisation of markets, challenging customer demands and high competition are only a few drivers for the current technological advance. To achieve the company's goals under these conditions an optimal business process support through information technologies is required. Quality, availability and costs of those technologies are becoming more and more important. Accordingly, higher quality standards are demanded from internal IT departments and external service providers.